Mohawk Carpet Review
| Carpet |
Carpets by Mohawk
When you say carpet, one of the most well known brands is Mohawk. Mohawk is a very respected and is one of the world leaders in the carpet industry mainly due to its high quality products and tenure in the carpet making world. It began way back in 1878. 
Mohawk actually acquired several companies in the “buy out” era in the carpet industry. Its top most brand may be the Karastan Carpet line. This is like the best brand that Mohawk has churned out, it is the fillet mignon of the carpet brands. Aside from Karastan, there is Lee’s Carpet, another known manufacturer of high end carpets. Mohawk also partnered with Alexander Smith, it purchased Horizon Carpet in 1992, it acquired Aladdin Carpets in 1994, Galaxy Carpet Mills in 1995, Diamond Carpet Mills in 1997, Bigelow Carpets, World Carpets, WundaWeve Carpet Mills, Durkin Carpets, American Rug Craftsmen, Harbringer, Image Carpet Mills, Helios and Custom Weave.
Although Mohawk carpets are relatively more affordable now, a slight concern for high end carpet brands is that they have a limited are of distribution. Thus, a small amount of retailers actually have Mohawk brand carpets. This makes it somewhat difficult to locate for patterns of brands that you like. Also, since there are lesser retailers, prices are a tad bit higher as retailers rarely think about being competitive in terms of prices as they have a small number of competitors.
I purchased mohawk carpet from Independent Paint and Flooring in Mankato MN almost 2 years ago. I contacted them in November 2007 that is was matted. Turns out it had pile reversal. Solutia made the yarn, which Mohawk said should carry the warranty. Solutia said everything was covered except pile reversal. Mohawk said they were not responsible. Independent Paint and Flooring wanted me to pay $1800.00 for new carpet. I finally got that price down. We had to pick out a different Mohawk carpet, they do not make Wyndham anymore ( I wonder why). They installed Mohawk carpet now 3 different times and will need to do again. The new stuff has been smooth in some areas and is very frizzy in others. The installer even called for them to reorder, when he saw the discolorations and different textures. I would not purchase Mohawk again, you can get just as good of quality and I know better service from somewhere else, especially do not go to Independent Paint and Flooring in Mankato, Minnesota.
we have a mohawk cpt prob local dealer is no help. we have contacted them many times, only get run around. they say mohawk is not resp for our prob, which is carpet is only one year old and the memory does not work it is frayed on edges and after two vac the canister need to be cleaned as it is full of fiber from the cpt we are two old people, with no childern and do not wear our shoes in the house, they have sent a sample to mohawk three months ago, also insp bt retailer, no answers!!!!!!!!!!
We have a HUGE problem with Mowhawk carpet installed by a local company in Santa Barbara CA. The manufacturer, Mohawk, and their “personally contracted”, “independent inspector” says it “meets standards”. It has frayed and come apart 30 places in 6 months in just 2 bedrooms, 2 baths and a hall!
The retailer is going to eat it in court, and the manufacturer will get away with a smile.
We purchased Mohawk Carpet and also had the matting after less than 2 years. I will never purchase Mohawk again as they do not stand behind their product. They sent out 2 “indepent inspectors” and also got the same story about it meeting standards. Its junk, looks awful and my only advice to anyone is to STAY AWAY FROM MOHWAK CARPET. Their Customer Service is worthless and so is their product.
Yep , weve had our expensive mohawk carpet for 2 years and it looks 20 years old. They wont cover it and send inspectors who stick up for them.
There should be a class action suit for false advertisign with the fake warratys that mean nothing.
If carpet is not working for you then switch to mohawk hardwood flooring. It won’t get matted and it will look good for years to come.
WE HAVE A MOHAWK RUG & LAMINATED KITHCH FLOOR I HAVE CALLED THE DEALER WHO PUT THE RUG IN THEY ARE NO HELP TO ME & NEITHER IS MOHAWK THEY KEEP GIVING ME THE RUN AROUND MY CARPET & FLOOR IS ONLY 1YEAR OLD & LOOKS 20 YEARS OLD my rug is fraying & seperating around my wall & mohawk keeps telling me they are not responsible its up to the dealler who is ignoring me allso its just me & my husband we have no children or animals we are in our 50 & we dont even wear shoes in our home 7 i dont like being taking advantage of after 1 vac ihave to clean my canister
We purchased Mohawk carpet and after a year had our tan carpet turned red in areas near the seams. When we called our dealer it took a year for someone to come and look at it, then they replaced a section, but the other 80 yards have since changed to a tinted red in areas near the seams. Mohawk will not replace it because we discovered after the three year limit. We didn’t wait, it just took them that long to respond. Now they just ignore us! DO NOT BUY MOHWAK CARPET!!!
HI MY NAME IS COLEEN PRICE I AM STARTING A CLASS ACTION SUIT AGAINST MOHAWK INDUSTRIES IF ANY ONE IS INTERESTED I CAN BE REACHED AT 215-729-5769 OR YOU CAN CONTACT MY LAWYER DEBORAH TOMS AT 540-885-4230 THANK YOU COLEEN PRICE
I am working with the local dealer where I purchased the Mowhawk carpet for our bedroom 17 months ago. I have had a salesman from Mowhawk, the inspector from the local company and the owner of the local company come to the house. They all agree that the carpet is wearing poorly (Traffic patterns and foot hoes where we stand at a sink). However, we were turned down twice for a claim. Why have a warranty? Our warranty was for 20 years! The carpet didn’t stand up for 14 months before it looked worn out. If there is a class action suit being filed, I’d like to be a part of it.
We purchased Mohawk carpet exactly one year ago. Within 2 months we complained to the local distributor and installer (Capet One). We were concerned about the amount of pilling we were experiencing and odd patterns where the carpet was matted showing a clearly visible patch. They explained there was nothing they could do about it and contacted Mohawk. Mohawk sent out an “independent” carpet inspector who found nothing wrong with the carpet in the 2 minutes he was there. The patches we pointed out we not visible to the inspector and everything else was “normal”. Here we are one year later with the carpet still pilling and matting. We had purchased cheap carpets in our old home with low expectations. We paid a lot of money for this Mohawk carpet and expected better results. What made it worse is no help from our local supplier and Mohawk.
Retraction- We did not purchase our Mohawk Carpet from Carpet One
My carpet has been installed maybe nine mos. when vacuuming a tuft cam up and caused a 6″ unraveled strip.I had an independent inspector come and when I receiv ed his report, there were discrepancies. #1 was the rip in the carpet caused by a tuft coming up. #2 I never cut any raised tufts indicated in the report, I would be afraid that would cause more rips and #3 I have had the carpet at least nine mos. when it unraveled. I did express a concern about the color difference along the seam at the top of the landing, but that was not my main concern. Bottom line, Mohawk will not do anything for me, saying it’s the installers fault. It is not, it’s the fault of the product. You must has taken a page out of BP and put the blame on someone else. I didn’t cause the seam to rip, it was the installer. Sorry, it’s the fault of your product. Rollins is replacing my carpet and I can assure you, it is not a
Mohawk. At least Rollins knows the meaning of customer service, you don’t.
Mohawk carpet was installed in my new house in May of 2009. The carpet is falling apart and unraveling. The carpet has seperated from the backing. A sample was sent to Mohawk and they said the carpet was defective. Mohawk won’t do anything other than replace it with the junk we already have.